Why didn’t I receive my verification letter?

Depending on your country of residence, you may be able to request that a letter for address verification is sent to the Postal Address held on your trading account. In some countries, however, this service is not supported. To request this letter, log in to the Plus500 platform, click on ”Menu” → “Account” → “Validate address” → “Send me the letter”. If you don’t receive the letter within 3 weeks, you should verify the accuracy of the address held on your account, and if necessary contact our support team. Nonetheless, you will be required to provide us with a document (photo/scan of a utility bill/bank statement) in order to verify your address, in accordance with our regulatory obligations.

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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.4% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.