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Which type of documents do I need to send?

Before a client can trade with us for the first time on a new account (even when they have previously held an account), we need to perform identity and residential address verification. In some jurisdictions your identity can be verified electronically, while in others you will be required to provide certain documents. Moreover, as part of the due diligence process, you may be required to provide proof of your residential verification and certain information regarding the payment method you wish to use to fund your account.

Our requirements for identity verification may include the following:

  1. A government-issued identification document (ID) that contains all of the following information:
    1. Photo
    2. Identity number
    3. Full name
    4. Date of birth
    5. Date of expiry
  2. A residential verification document, displaying your full name and address. The residential verification document should be issued by a financial institution, utility company, government agency or a judicial authority and can be one of the following:
    • bank statement,
    • credit card statement,
    • electricity bill,
    • water or gas bill,
    • council tax bill,
    • tax letter,
    • phone bill,
    • television services bill, or
    • internet bill.
  3. Verification of the source of your funds. To evidence that you are the legitimate owner of the funds deposited to your Plus500 trading account, you may be asked to provide a copy or scan of one or more of the following documents (depending on the payment method used): the front of your debit/credit card, or a bank/credit card statement.
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